Refund and Returns Policy
Thank you for your purchase from StudioBySunita. We hope you are satisfied with your order. However, if you’re not fully satisfied, you may return your item for a refund or exchange. Please review the details of our return policy below.
Returns
- Return Window: All returns must be postmarked within three (3) days of the delivery date.
- Condition: Items should be in new, unused condition with original boxes and labels attached.
- Eligibility for Refunds: Refunds are issued only for items with manufacturing defects.
Return Process
- Contact Customer Service: Email us at info@studiobysunita.com to request a Return Merchandise Authorization (RMA) number.
- Prepare the Package: Place the item in its original packaging with the RMA number.
- Return Address: Studio By Sunita Doon Vihar, Lane no.3, Rajpur Rd, Jakhan, Dehradun, Uttarakhand 248001
- Note: You are responsible for return shipping costs. We recommend using a trackable shipping method.
Refunds
Upon receiving and inspecting the returned product, we will process your refund or exchange within seven (7) working days. You will be notified by email when your return is processed. Refunds for manufacturing defects will be deposited in your bank account within seven (7) days of receiving the product.Exceptions
- Final Sale Items: Discounted Google Review NFC Cards are final sale and non-returnable. Note: Our NFC Google review cards are designed to help you collect Google reviews efficiently. However, we do not guarantee your business’s top ranking on search engines.